Wednesday, November 02, 2005

Ebook2 - Kirstin Pohl

If you view yourself as a talent asset for your organisation, is there a framework to ensure you provide returns?

During my work-life and my studies I have had the chance to observe different kinds of so called "frameworks" trying to ensure that the "talent assets" provide returns.

I have seen complex excel-sheets, networking-programmes, weekly meetings and yearly evaluation-reviews. And not to forget the pre-observing recruitment-tests (such as MBTI - Myers Briggs Type Indicator) - to assure that the future employee will suit his tasks and the team in the best possible way.

All established in the best sense of observation.

And, yes, I think that a lot of these "framesworks" are very useful - and helpful. At least for numbers and facts!

No doubt, it is highly important to know what sales figures were produced by a certain sales-person. Or how many clients he has seen during the last month. It is important to see his success in negotiations, compared to others.

But what about those things that cannot be measured?

There are persons that have a very creative attitude or job. How can you measure the return produced by a designer when creating a product design?

How can you measure the influence of a person on the team spirit? Or ones influence on the customer opinion?

I am sure there are tons of "framesworks" that try to measure things like these and even more which are supposed to guarantee a certain "output".

But you have asked me for a framework to ensure that I - as a talent asset - return profit.

This is an easy framework. Easy to explain - but, at the same time the most difficult to achieve: It is the "happiness and satisfaction framework".

In a short explanation this just means, that the closer I feel to a team and a company, the more profit I will return.

This includes a family-like atmosphere, instead of a coal-mine style climate. Team spirit instead of hierarchy. Guidance instead of control.

Solutions instead of problems. Communication instead of commands. And especially mutual respect instead of authority.

This is the framework that makes me gain profit for the company I work for.

A precondition for this is certainly a good team - which again can be perfectly chosen and suited with aids such as the MBTI, meetings and evaluation-reviews.

And in this case excel-sheets and networking-programmes are helpful tools that - chosen and implemented with the help of the team - find perfect acceptance.

This is the outcome of my experience - and it is what I strive for for my own business.

I do not care where a person spends his work time, how long he privately speaks on the phone or surfs the net, as long as the results remain satisfactory! A team exists of equal persons, where everyone has rights and responsibilities - a network of indipendant people - willing to work together.

A team that will benefit each time the company benefits (may it be in wealth, knowledge or - even more important - acknowledgement).

And - as far as I can see after one year experience in my own company - it seems to work ;-)!"

Kirstin Pohl

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